About Us:
Retaj is a word that shows the beauty of ancient Arabic, meaning ‘the metal key of the door of Kaaba’, which levels Retaj Hardware’s supremacy in being a supplier of door locks and cylinders. With our Managing Director’s 12 years of experience, expertise and excellence in this field, he had already managed to establish a company of his own; and with his background and high profile, we guarantee an outstanding outcomes in all the projects that the company will execute.
Retaj Hardware has now made a name in the field of architecture because of its globally competitive skills and expertise. With the huge scale of proficiency we have, Retaj Hardware boasts its specialization in Architectural Door Ironmongery and Hardware, Glass Fittings and Systems, Master Key Systems and Hospitality Key Cards. Our well-trained and motivated sales team invests all their efforts to provide customers with high valued services, and an advanced marketing strategies and techniques to satisfy our customers' needs and wants while meeting the organization's goals.
Retaj Hardware provides its customers with consultancy services which can help them get the best solutions to projects, free comprehensive consulting services surrounding architectural hardware for different types of projects, full and continuous technical support and integrated solutions to the projects and the potential customers by working closely with them. Retaj Hardware provides a wide range of high quality products with different designs that can satisfy customers’ needs and wants; through working with the best and most professional manufacturers of Ironmongery & Hardware around the world.
Retaj Hardware aims to develop an ideal business model that is easy for expansion through combining aggressive strategic marketing with quality products and services at competitive prices, to provide the best value for its customers, and to be one of the lead suppliers of Architectural Ironmongery & Hardware in the MENA area and markets.
Our Vision:
To be the ideal partner in the eyes of our customers and our suppliers, and the leader in every market we are serving.
Our Mission:
To achieve the full customer satisfaction through becoming a loyal consultant and adviser to them, meet the highest standards of excellence through superb customer service and consistent product delivery in a friendly and comforting environment.
To achieve fair and reasonable profit enough to keep the company financially healthy and ensure continued growth and development.
To fairly compensate our suppliers for choosing us as their partner by achieving their targets and reward employees for their hard work, loyalty and commitment by providing them with a friendly, comfortable and challenging work environment with opportunities for growth and development.
Our Core Values:
Loyalty: We develop relationships that make a positive difference in our customers’ & suppliers’ lives.
Quality: We provide high quality products and unsurpassed services that, together, deliver premium value to our customers.
Integrity: We uphold the highest standards of integrity and in all of our actions and deals with our customers and suppliers
