KONE, one of the global leaders in the elevator and escalator industry, was founded in 1910. Their objective is to offer the best People Flow experience by developing and delivering solutions that enable people to move smoothly, safely, comfortably and without waiting in buildings in an increasingly urbanizing environment. Providing industry-leading elevators, escalators and innovative solutions for modernization and maintenance, they have been committed to understanding the needs of their customers in various segments for the past century. In 2013, KONE had annual net sales of EUR 6.9 billion and at the end of the year over 43,000 employees. KONE class B shares are listed on the NASDAQ OMX Helsinki Ltd.
Their key customers are builders, building owners, facility managers, and developers. In addition, architects, authorities, and consultants are key parties in the decision-making process regarding elevators and escalators.
They have segmented the market according to the purpose of the building. The main segments are residential buildings, hotels, office and retail buildings, infrastructure, and medical buildings. They also serve special buildings such as leisure and education centers, industrial properties, and ships.
They serve hundreds of thousands of customers across the globe, the majority of which are maintenance customers. Their maintenance customers range from small facility management companies serving a single building to large global retail or hotel chains.
They operate through more than 1,000 offices in some 50 countries around the world. They have seven global production sites located in their main markets, as well as eight global R&D centers. In addition, KONE has authorized distributors in over 60 countries. KONE’s head office is in Helsinki, Finland.
